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If the product received is damaged / incorrect, the seller will bear the shipping charges. The same product will be sent against the defective product.
If the refund request is initiated within 15 days of receiving the order, the refund will be deposited within 5-7 working days. If the order is cancelled from the sellers’ end for any reason, the refund will be processed without any timeline and the amount will be refunded within 5-7 working days.
Products are shipped by the individual British D’sire sellers, who are located across the worldwide. The delivery timeline and shipping prices may vary depending on the seller’s location and the selected delivery method.
Personalisation :
Any 3 colours of your preference
Up to 25 words including short phrases Refer to image section for instructions on how to provide your personalised details
Please ensure personalised details are correct.
Personalised gifts are non-refundable.
Draft Required (Please allow 72 hours for proof to be sent).
Please note there is 1-3 days processing time for Personalised Gifts.
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