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If the product received is damaged / incorrect, the seller will bear the shipping charges. The same product will be sent against the defective product.
If the refund request is initiated within 15 days of receiving the order, the refund will be deposited within 5-7 working days. If the order is cancelled from the sellers’ end for any reason, the refund will be processed without any timeline and the amount will be refunded within 5-7 working days.
Products are shipped by the individual British D’sire sellers, who are located across the United Kingdom. The delivery timeline and shipping prices may vary depending on the seller’s location and the selected delivery method.
Upon receipt you will need to plump/shake the cushion to return back to itsnormal shape
Purchase 2 or more than 2 packs in cheaper Price
We recommend you to buy one size larger then needed if you want a fluffy look
Measurement taken when cushion / inner is FLAT
Cushions are measured square NOT diagonally
Stand the cushion upright on its side, grip one of the corners and pull tight to the other.
We recommend purchasing one size higher than the cover you are trying to fill to ensure the cover is nice and plump and extra-filled all the way to the corners
Basking in Sunlight for faster shape recovery
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